Shipping & Delivery
📦 SHIPPING & DELIVERY POLICY (Malaysia & International)
Processing Time
We process all orders within 1–2 working days. Orders placed during weekends or public holidays will be handled the next working day.
🇲🇾 Domestic Shipping (Malaysia)
Delivery Time:
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West Malaysia: 1–4 working days
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East Malaysia: 3–7 working days
Shipping Fee:
Fees are automatically calculated at checkout based on location and item weight. Free shipping may apply during selected promotions.
Courier Partners:
J&T Express, Ninja Van, Pos Laju, or others depending on your area. Courier is selected by us.
🌏 International Shipping
We ship to selected international countries using trusted courier services.
Estimated Delivery Time:
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ASEAN: 5–10 working days
Customs & Duties:
Customers are responsible for any customs duties or import taxes charged by their country. We are not responsible for delays caused by customs clearance.
Shipping Fees:
Calculated automatically at checkout based on country and parcel weight. No free shipping for international orders unless stated otherwise.
Tracking:
Once your parcel is shipped, a tracking number will be sent via email or SMS/WhatsApp. You can track your parcel using the courier’s tracking page.
Delays:
We are not liable for courier delays, natural disasters, customs processing time, or incomplete shipping information.